Avanti's Remote Support service is the perfect solution to solve a wide array of computer problems. However, before using the service, please consider the following carefully:
- You must first call Avanti by phone to ensure that a technician is available to service your request.
- You must have a working, high speed Internet connection to use the Remote Support service.
- Some issues may not be suitable for Remote Support. Your technician will try to determine if this is the case and may advise against using Remote Support.
- The Remote Support service is billed to your established account at a rate of $60/hour in 15 minute increments.
| Session Time | Fee* |
|---|---|
| 1 - 15 minutes | $15 |
| 16 - 30 minutes | $30 |
| 31 - 45 minutes | $45 |
| 46 - 60 minutes | $60 |
| 61 - 75 minutes | $75 |
| *Additional fees incurred for server support. | |